Win more customers with online appointment booking software
When you’re managing a service-based small business, booking appointments can be the key to profitability – and a big source of frustration. Answering the phone, listening to messages, and playing phone tag with customers can easily consume too much of your day. Coordinating schedules with all your team members is a tedious, error-prone process. And last-minute cancellations and no-shows can leave you with holes in your schedule that drain your profits.
The right appointment booking software can help by automating much of the process, eliminating errors and freeing up time to do other things. The best solutions will let customers book or request their own appointments – without needing your help – by going online to view your availability and choosing the timeslot that works best for them.
As a do-it-all platform for managing small businesses, Thryv offers automated appointment booking software that makes it easy to keep your calendar full. With Thryv’s scheduling software, you can put your scheduling tasks on autopilot while offering customers greater convenience.
The advantages of online appointment booking
With appointment booking software that lets your customers schedule or request appointments online, you can:
- Increase efficiency. Booking appointments by phone is an inefficient and frustrating process that takes you and your staff away from other productive work. With the right appointment booking software, you can minimize time spent answering the phone or listening to endless voicemail messages.
- Impress your clientele. Your customers will appreciate the ability to go online at their convenience to view your schedule and find a time that works for them. Online appointment booking software makes it easier for them to manage their calendar and get things done in the open time slots of their day.
- Book more appointments. Because online booking minimizes steps and removes friction from the task of scheduling appointments, customers are less likely to get frustrated or distracted and abandon the process.
- Win customers after hours. Offering the ability to book appointments after hours will help you attract customers who can’t make personal calls during the day.
- Stand out from your competitors. Since few service-based businesses offer online booking, giving customers this option can help set your business apart from your competitors.
- Minimize no-shows. When customers choose their own appointments based on their availability, they are less likely to forget to show up.
- Get paid sooner. Superior appointment booking software will let you accept payments at the time of booking, boosting your cash flow and reducing last-minute cancellations.
Appointment booking software from Thryv
On a single platform, Thryv combines all the software small businesses need to run more smoothly, communicate more easily, and attract new customers. From real estate software and roofer software to software for pest control companies and software for physical therapists, Thryv delivers value for small businesses in nearly every industry.
Thryv’s appointment booking software lets customers book appointments online at their convenience, helping to streamline your day while filling your calendar.
With Thryv, you can:
- Simplify the appointment booking process and convert customers more easily.
- Automatically send appointment reminders to reduce no-shows.
- Remind customers who have missed appointments to rebook, allowing you to recapture missed revenue.
- Automatically update calendars across your team every time a new appointment is booked.
- Synchronize customers’ calendar apps with your appointment schedule to push notifications to their devices.
- Share online calendars with employees to keep everyone on the same page.
- Schedule events and allow customers to book online – Thryv will track registrants, send automatic reminders, and accept payments.
- Let customers book multiple appointments in advance to encourage repeat business.
- Allow customers to book appointments and services directly from your Google Business listing.
More capabilities from Thryv
In addition to appointment booking software, Thryv offers solutions to simplify management of every area of your business. With Thryv’s do-it-all platform, you can:
- Collect and leverage customer data. Combine customer information in a central database and view details of all interactions on one screen – from appointments and payments to email and text communications.
- Streamline social media. Post to all your social accounts from one simplified dashboard. Create compelling content with a library of templates, rich content, and stock images.
- Synchronize local listings. Automatically update your business details across 60+ listings sites, including Google Business Profile, so customers and search engines can find you more easily.
- Protect your online reputation. Automatically ask customers for reviews at the right time, get notified when they post, and respond in a timely way.
- Automate email and SMS marketing. Thryv’s marketing automation software will automatically personalize email and text messages for customers and prospects and send them at the right time based on triggers you define.
- Let customers help themselves. Provide customers with a secure location online where they can access self-service options to schedule appointments, make payments, get information, upload paperwork, and communicate with your business.
- Improve marketing campaigns. Run smarter marketing campaigns across social media, paid ads, and search engine marketing. Track performance with real-time analytics to make the most of your marketing budget.
- Enhance offline marketing success. Track outdoor marketing campaigns and measure and optimize offline marketing efforts.
- Streamline communication. Consolidate email, text, DM, social, and other messages in one central inbox, viewing every interaction with a client or colleague on one screen.
- Organize and secure your documents. Store, request, and share documents in a secure online repository.
- Simplify invoicing. Create estimates and invoices in seconds, sending them to clients via text and email with links that let them pay in seconds as well.
- Build a mobile-friendly website: Thryv’s website builder lets you create professional looking sites and landing pages. Search engine optimization tools help improve your site’s search rankings.
Why Thryv?
Tens of thousands of small businesses across the nation trust Thryv to help them manage and grow their companies. Along with all the business software on the Thryv platform, you’ll find lots of extras like an online presence scan that lets you see how your business compares to your competitors and details what your customers are saying about you. An invoice template builder lets you create a professional invoice in minutes. Our Google Review link generator makes it easier to request reviews every time you communicate with customers. And our pricing calculator instantly calculates optimal pricing for your products and services.
As a cloud-based platform, Thryv makes business software available everywhere you go, on any device – laptop, desktop, tablet, or mobile phone. With unlimited 24/7 support, you’ll always have the answers and help you need to get the most from your Thryv subscription.
