Domain Based Gmail™ email serviceTerms and Conditions

Last Updated: April 1, 2025

If you ordered Domain Based Gmail email service, you agree to the following additional Terms and Conditions as a supplement to your Thryv Platform Services Terms and Conditions, the terms of which are incorporated herein by this reference. Your initial Subscription Period for Domain Based Gmail email service will be specified at the time of your Order, and if not terminated by you at least 30 days before the end of such period, will thereafter automatically renew month-to-month until terminated as set forth in the Thryv Platform Services Terms and Conditions. Capitalized terms used but not defined in these Terms and Conditions will have the same meaning given in the Thryv Platform Services Terms and Conditions.

  1. Definitions.
    1. "Google" means Google LLC.
    2. "Google TOS" means the Google Workspace Terms of Service, as updated from time to time, and any other policies, guidelines, or terms that govern use of the Google Service. The Google TOS is a contract between you and Google LLC.
    3. "Intellectual Property Rights" means current and future worldwide rights under patent law, copyright law, trade secret law, trademark law, moral rights law, and other similar rights.
    4. "SLA" means the SLA or Service Level Agreement as defined in the Google TOS.
  2. Service Description
    1. You acknowledge and agree that your use of the Google Service is subject to the terms of the Agreement and the Google TOS. Upon your first log in to the Google Service, and prior to using the Google Service, you must accept the Google TOS without alteration or amendment. The Google TOS is a contract between you and Google. We will have no liability for performance of the Google Service other than as set forth in this Agreement.
    2. Google may update or modify the Google Service at any time, upon notice. We will use commercially reasonable efforts to provide thirty (30) days' advance notice of any such modification. Your continued use of the Google Service after notice of a change in the Google Service (including a change in fees) indicates your consent to such change. If you do not agree with any such change your exclusive remedy is to terminate the Service.
    3. We will provide first-level technical support for the Google Service consistent with the Agreement. Google will provide technical support for the Google Service as is set forth in the Google TOS.
  3. Termination. We may elect to terminate the Google Service at any time without cause and discontinue offering the Google Service upon notice. We will use commercially reasonable efforts to provide you with at least thirty (30) days' advance written notification of such termination and, upon termination, we or Google may offer you the option to migrate directly to Google, another Authorized Reseller, or to a similar service provided by a third party or by us.
  4. Representations. In addition to your other representations under the Agreement, you agree and acknowledge that:
    1. neither Google nor we have any obligation to provide you with advance notice of any changes in the Google Service;
    2. Google may monitor your use of the Google Service;
    3. we do not back up data stored with Gmail and cannot recover any data or documents that have been deleted from the Google Service;
    4. if you breach the Agreement or if your Thryv Services Account has been suspended or terminated for any reason, your account with Google for the Google Service may also be suspended or terminated; and
    5. all ownership rights, title, and intellectual property rights in and to the content accessed through any Google Service or reseller tools are the property of the applicable content owner and may be protected by copyright or other applicable laws.
  5. Mandatory Communications / Your Data
    1. You agree and acknowledge that we may provide Google with your contact and related information and that Google may use such information to communicate directly with you for the following purposes:
      1. as required to execute any non-standard orders;
      2. for purposes related to the provisioning of the Google Service to your account, including in relation to any Google Service updates or security incidents;
      3. as required to ensure you are notified of available options to maintain continuity in Google Service provisioning; and
      4. to conduct customer service and satisfaction surveys.
    2. Google will use your contact information to inform you about new or additional Google products related to the Google Service. Google will use reasonable efforts to allow you to opt out of receiving such communications at any time.
    3. We may disclose your information to Google as reasonably required for Google to provide technical support to us in connection with support issues regarding the Google Service.
    4. Except as otherwise set forth in the Agreement, we will not disclose your information to Google without your consent.
  6. Services Levels. The SLA sets out your sole and exclusive remedy for any failure by Google to meet the SLA. You must request any such remedies under the SLA directly from us.
  7. Indemnification. In addition to your other indemnification obligations under the Agreement, you agree to indemnify us against any third party claims to the same extent you indemnify Google under the Google TOS.