Customer Relationship Management (CRM)

Finally, a frustration-free Customer Relationship Management software for small business

Customer relationship management (CRM) doesn’t need to be complicated. Thryv’s CRM software solution puts an end to fumbling through messages, emails and notes — once and for all.

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SAVE TIME WITH CRM SOFTWARE

Farewell sticky notes: stay organized with CRM software solutions.

  • Keep customer information organized and automatically import client information — no more shuffling through stacks of paperwork.
  • Create a customized view of each client based on what you find most important.
  • Find, filter, tag and easily track your contacts, projects and payments with our all-in-one CRM solution.
Contact and appointment info for a customer named 'Christie Hathcock' within the Thryv Customer Relationship Management software

CUSTOMER ENGAGEMENT SOFTWARE

Great CRM solutions don’t just help build customer relationships, they nurture them.

  • Grow new and repeat customers and drive revenue with cutting-edge Customer Relationship Management software.
  • Save customer history, so anyone on your team can pick up with a personalized touch where you left off.
  • Tailor fields to the most meaningful client information for your business.
Smartphone showing a job filter within the 'Clients' section of the Thryv small business management platform

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CLIENT EXPERIENCE MANAGEMENT

Create a 5-star customer experience with small business CRM.

  • View all of your customer interactions in one easy to use Customer Relationship Management platform.
  • Respond to clients quicker than before with all of your customer communications in one view.
  • Create a customer portal that allows clients to make payments, book appointments and send files effortlessly.
Laptop showing the Customer Relationship Management software functionality within the Thryv platform

CRM Made Easy

More than just a Customer Relationship Management platform

Thryv's small business CRM benefits don't end here. Check out more small business solutions, such as safe and secure document storing and sharing and how to add on digital signatures.

Laptop showing the 'Documents' section of Thryv, as well as a smartphone showing off the digital signature functionality

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Customer Relationship Management Software FAQs

Your small business CRM software questions, answered.

How do I import my contacts to Thryv's Customer Relationship Management software?

You can import clients into your Thryv account with Smart Data Importer, from your Google contacts or from a CSV/Excel file.

Do I have to manually add clients to Thryv's CRM software?

Nope. Whenever a new client contacts or schedules with you through the Client Portal, a Client Card is automatically created for that client in your account, including all the information the client provided. You can also add new clients to your list even if the client never contacted you before.

Can I organize clients by their assigned staff member?

Yes. Our healthcare provider and salon users love this small business CRM feature.

What is a CRM for small business?

A CRM, or customer relationship management software, is a tool that helps small businesses view and manage all communications and interactions with customers. CRM software can help you build relationships with your customers and stay in touch.

What is the best CRM for small businesses?

Thryv’s Customer Relationship Management Software (CRM) was designed for small businesses, making it an excellent choice. This easy-to-use CRM solution keeps your customer information organized in one place and helps you build and nurture relationships with your customers. You can use the Customer Portal to accept payments, book appointments, send files, and more.

How to choose the best customer relationship management software for your small business?

When choosing between CRM solutions, it’s essential to find one designed specifically for small businesses, such as Thryv’s. Our CRM software makes managing your customer interactions and communications easier and keeps everything organized in one place. Build and nurture your customer relationships with ease and grow your business.

What’s the best CRM tool for a home service company?

Designed for small businesses, Thryv’s Customer Relationship Management software is an excellent choice for a home service company. It allows you to easily manage customer communications and interactions and stay organized in one place. Build and nurture relationships to grow your business quickly.