Manage multiple locations with the right franchise software
Running a small business is full of challenges, and managing multiple locations or franchises is even more complex. From tracking performance of individual sites to ensuring brand consistency, operating several franchises requires superior tools for streamlining tasks, automating workflows, wrangling schedules, and keeping everything organized. The right franchise software can help by providing comprehensive capabilities for communicating with customers and internal teams, managing day-to-day tasks more efficiently, and growing the business with smart marketing campaigns.
Thryv is a do-it-all software platform trusted by tens of thousands of small business owners nationwide. Our franchise software, Hub by Thryv, harnesses the power of our small business software solutions to provide comprehensive solutions for small business owners with multiple franchises and locations. With the ability to onboard and manage hundreds of sites, Hub by Thryv lets you view and track performance, streamline communication, and ensure consistent branding and execution across every location. Hub by Thryv also provides individual franchisees with all the tools they need to manage their day-to-day business and communicate with customers and employees.
What to look for in franchise software
The best franchise software systems have several key capabilities.
- SaaS solutions. The best franchise software tools are Software-as-a-Service (SaaS) solutions that let every franchise location access the latest applications via a web browser. This avoids purchasing, installing, maintaining, and upgrading individual software products on servers and computers at every location.
- Access anywhere. SaaS solutions allow everyone to access franchise software on their mobile phones, tablets, laptops, and PCs from anywhere. Wherever your work takes you, you’ll have the tools you need at your fingertips.
- All-in-one tools. With an all-in-one solution for communication, marketing, invoicing, CRM, scheduling, and more, you can unify data and workflows while tracking performance and analytics from a single dashboard. All-in-one solutions also ensure that all your tools will work together seamlessly and share data easily.
- Customer relationship management (CRM). Your CRM system is the foundation for all your operations and communications. Franchise software with a central CRM works hand-in-hand with tools for appointment scheduling, estimating and invoicing, automated email and text messages, and digital payment processing.
- Automation. Automating tasks and workflows is critical when you’re managing multiple locations. Your franchise software should send automatic reminders for appointments and invoices. Automated scheduling lets customers book their own appointments online so that staff members can spend less time on the phone. Automatic marketing campaigns ensure every prospect and customer gets personalized text or email messages at the right time.
Franchise software from Thryv
Hub by Thryv offers franchise software that makes managing your franchisees’ operations easier – all from one place. Thryv’s turn-key software helps you scale your multi-location business by keeping tabs on all locations from a single dashboard and tracking and analyzing performance in real-time. From software for daycares and cleaning services to software for realtors and salons, Thryv delivers everything that franchise owners and franchisees need to improve performance, enhance efficiency, and ensure franchise brand consistency.
Thryv’s franchise software includes tools for:
- Communications. Build a custom website complete with easy-to-use forms. Instantly update details and contact information for your franchise locations across 60+ listing sites. Increase your reach with social posts created from customizable templates. Optimize your Google Business Profile to help customers find your franchises more easily.
- Marketing. Manage franchisees’ marketing operations from single dashboard. Monitor customer communications, automate text and email campaigns, and enable customers to schedule and purchase online.
- Payments. Generate invoices and estimates on the go. Automate payment reminders and send digital receipts. Create payment plans and give customers more ways to pay—track revenue for all franchisees from one dashboard.
- Analytics. Track and analyze the performance of all locations. Keep tabs on your business’ online reputation and get notified instantly of new reviews for each franchise location. Generate more reviews by asking customers at the right time.
Benefits for franchise owners
Spot performance problems
Building and protecting your franchise brand means every location must be on the same page. Hub by Thryv makes it easy to stay proactive when monitoring performance at each location.
A performance dashboard lets you easily identify low-performing locations so you can step in to address communication, marketing, and execution issues before they get out of hand.
Build your brand with consistent marketing
Thryv franchise software helps standardize your brand and drive consistency across all locations. Control messaging for all your businesses from one place, using account templates and customer communication software to ensure a consistent experience across locations.
Attract and route leads easily
Thryv’s Lead Router automatically assigns new leads to your franchisees, providing balanced and custom lead delivery between locations.
Eliminate no-shows and missed appointments
Hub by Thryv lets you send automated appointment reminders to customers by email and text. By reminding customers about their scheduled appointment, you can avoid the unnecessary staffing costs, travel expenses, and missed opportunities.
Why choose Thryv
Thryv’s all-in-one solution dramatically simplifies the management of small businesses and franchises. Whether it’s software for locksmiths, applications for attorneys, tools for dog walkers, or solutions for landscapers, Thryv’s comprehensive platform delivers everything that business owners need to succeed.
Thryv has helped over 70,000 customers to operate more efficiently, communicate more effectively, and grow the business more easily. On average, Thryv software has helped small businesses increase the average number of customers by 25%, achieve a 61% increase in appointments booked, and increase annual revenue through bookings and payments by 86%.
