Find customers fast with listings management software
When it comes to connecting with customers, business listings websites are a gold mine. Listings sites include everything from business directories and social media profiles to navigational maps and search engine results – anywhere online that people might search for businesses offering the products and services they’re looking for.
Providing accurate information and frequently refreshing your listings is the key to generating more traffic online and ranking higher on search engine results pages. Yet, effective listings management can be a tedious and time-consuming job – especially when you consider that there are 60+ sites to monitor and update.
That’s where Thryv can help. Our do-it-all platform for managing small businesses includes listings management software that automates the tasks of updating details and synchronizing your business information across all major sites. With Thryv’s listings management tools, you can reap all the benefits of local business listings sites while spending far less time and effort.
The importance of listings management
Here’s why the task of listings management is important.
- Providing accurate information: You probably know there are hundreds of online listing sites that publish business information for consumers to find. What you may not know is that your business may already be listed on these sites without any input from you. Many business listing sites use data from a variety of sources to provide a comprehensive list of businesses that offer certain products and services. Unless you specifically claim your listing on each site and provide accurate information, customers may be getting an incomplete picture or the wrong idea about your business.
- Taking control of your online presence: When you claim and manage online listings, you have more control over the description of your business, the list of products and services you offer, and the images that appear on each of the sites.
- Responding to customer reviews: Many listing sites allow customers to post reviews about the businesses they have patronized. By spending time on listings management, you can monitor what customers have posted, thank people for positive reviews, and address negative reviews with an apology and an offer to make things right. This demonstrates your commitment to customer satisfaction, and it can help you win back disgruntled customers.
- Building trust with search engines: Search engines like Google, Bing, Yelp, and DuckDuckGo rely on the information found on listings sites to determine your ranking when customers search for businesses like yours. The more information search engines can find on listing sites and the more consistent and accurate these details are, the higher your business is likely to rank.
- Directing more traffic to your site: One of the easiest ways to get more traffic on your website is to list your URL on all the business listing sites online. That way, any customer who finds your online listing can get to your website in one click.
Listings management software from Thryv
Small businesses run better on Thryv. With tools for managing nearly every aspect of your company, our solutions help you simplify communication, streamline day-to-day tasks, and grow your business by attracting new customers.
Thryv’s listings management software automates the process of managing your online local citations so customers can find you faster on Google, Facebook, Yelp, Yahoo, Door, YP, and dozens of other sites.
With listings management tools from Thryv, you can:
- Upload information and updates once and have it automatically synchronized across all your online listing sites.
- Effortlessly keep your business information accurate and consistent across all business listings.
- Make sure your business is easily found by customers who are looking for the very products and services you offer.
- Manage your Google Business Profile page with help from experts at Thryv.
- Create a seamless experience that lets customers book your services on listings sites and leave reviews as well.
- Automatically ask customers for reviews and provide links to make it easier for them to do so.
- Get notified when customers post comments and reviews online so you can respond quickly.
Additional capabilities on the Thryv platform
Along with listings management software, Thryv offers comprehensive tools for nearly every aspect of your business.
- Centralized Inbox. Thryv’s unified inbox gives you a single screen where you can view and respond to messages from 12+ channels that cover email, text, social, phone, and web chat.
- TeamChat. Instantly connect with individuals, groups, or your entire staff using TeamChat. Improve efficiency and simplify communication by creating threads for different topics.
- Appointment booking. Let customers go online at their convenience to view your availability and book or request an appointment. Thryv automatically sends reminders ahead of each appointment.
- Online estimates, invoices, and payments. Generate interactive estimates online, send them via text or email, and convert them to invoices with just a few clicks. Get paid faster by giving customers more ways to pay.
- Marketing automation software. Automatically send customized email and text messages to each person at the right time. Use Thryv’s templates to create compelling content quickly.
- Customer database. Organize customer information in a powerful database. Create customized views of each client based on what’s important to you.
- Document management. End paper clutter with online storage for files and documents. Request, share, store, and sign documents online.
- Client portal. Give customers self-service options online with a place where they can make appointments, upload documents, and access information on their own.
- Social media. Post to all your social media accounts from one location. Create posts in minutes with Thryv’s templates and library of stock images.
Why customers love Thryv
From roofer software and software for groomers to CRM software for nonprofits and business software for plumbers, Thryv’s platform provides invaluable solutions for small businesses in every industry.
With Thryv’s cloud-based platform, you get:
- A do-it-all solution. Thryv gives you a single platform with one login to access all the software you need to run your business, putting an end to the need to move between different applications and platforms all day long.
- Powerful security. Strong data encryption and customizable account access controls keep your business data and customer information safe from theft, leaks, and loss.
- Seamless integration. All the tools on Thryv’s platform work together and share data effortlessly. Plus, our software integrates with the tools you already use – QuickBooks, Gmail, Indeed, Square, PayPal, and many more – so you don’t have to give up the solutions you know as you explore the capabilities of the Thryv platform.
- Business tools at your fingertips. You can access software on our platform from any device – smart phone, tablet, laptop, or desktop. With Thryv, you’ll always have business tools you need wherever you go.
- Unlimited support. Enjoy unlimited, 24/7 support from client care specialists who are experts in solving the challenges of small business with tools on the Thryv platform.
