Win more clients with the right software for beauty salons
When you’re running a beauty salon, delivering exceptional customer experiences is the key to success and profitability. Happy customers are more likely to be loyal customers, returning time and again for styling, cuts and color, facials, peels, manicures, and other beauty services. They’re also great advocates for your salon, spreading positive word-of-mouth and referring friends and family to help you build your business.
The right software for beauty salons can help you deliver more positive experiences for customers. From simplifying scheduling and automating reminders to personalizing communication and giving customers more ways to pay, superior beauty salon software delivers all the tools you need to continually delight your customers and garner more five-star reviews.
As a do-it-all platform for managing small businesses, Thryv offers software for beauty salons to help you manage your business with greater efficiency and ease. With Thryv, you can stay focused on all the tasks and skills required to offer extraordinary service to your clients, while letting Thryv take care of all the other tasks involved in running a small business.
Building a better client experience
When comparing hair salon software, look for solutions that allow you to go the extra mile when it comes to customer experience.
- Know your customers: Software for beauty salons should automate the appointment scheduling process, allowing customers to book their own appointments online at times you make available. Truly superior software will also collect information during booking that can help you deliver more personal service. From finding out when their hair was last colored to asking which products they prefer, the best software for beauty salons will help you offer more specialized service to impress your clients.
- Synchronize calendars: The right software for beauty salons can simplify scheduling and prevent no-shows by allowing each customer’s calendar app to synchronize with your booking system. This enables their calendar to send push notifications reminding them of their appointment. In addition, your salon management software should automatically send appointment reminders via text and email.
- Purchase packages: Every customer loves a bargain – especially when it’s on the very services they routinely purchase. By combining multiple products and services into packages, you can enable customers to purchase packages of services in advance, securing their return visits and accelerating your cash flow.
- Offer discounts for referrals: Giving discounts for referrals is a great way to make current customers happy while building your client base. Using a referral discount code lets you track which of your customers are your best advocates, so you can invest more time and effort in those relationships.
- Ask for reviews: Building a strong reputation online requires lots of reviews. The more positive reviews you have, the more new customers are likely to give your salon a try. Because search engines love reviews as well, asking every customer to post a review online is a great way to improve your search engine rankings. The right software for beauty salons can help by automatically sending text and email follow-ups with a link where customers can quickly post a review on major sites.
Software for beauty salons from Thryv
Whether you want to find more customers, grow your business, manage your day more easily or bridge communication gaps, Thryv’s all-in-one business software has you covered.
Thryv’s software for beauty salons enables you to:
- Track every customer preference: With our CRM software, you can easily provide stellar customer service by keeping track of every detail in a customer database.
- Simplify scheduling: Automated scheduling software lets your clients go online 24/7 to view your calendar and book appointments at open times. Thryv automatically sends appointment reminders to prevent no-shows.
- Build your online presence: Automatically share photos and update your business information on 60+ business listing sites, including Google Business Profile.
- Garner more five-star reviews: Automatically ask customers for reviews at the right time and provide a Google Reviews links, for example, to make it easier to leave feedback. Thryv automatically monitors what customers post online so you can respond quickly.
- Send personalized messages automatically: Thryv’s automated email and text marketing software sends customized messages to each customer at the right time.
- Tame communication chaos: Our Centralized Inbox consolidates messages from all your channels in one place, letting you view conversations across channels on one screen.
- Master social media: Post to all your social media accounts from one dashboard and create compelling content using templates and ready-to-customize posts.
- Accept digital payments: Give customers more ways to pay online, and process and track payments quickly from anywhere.
- Give customers self-service options: Our customer portal lets your customers login to a secure location where they can get information, make payments, set appointments, and take care of other tasks without help from you or your staff.
- Market your business like a pro: Run smarter campaigns with real-time analytics that show you what you’re doing well and where you can improve in your online, offline, and search marketing efforts.
The power of an all-in-one solution
Thryv’s do-it-all platform offers lots of benefits over a collection of individual solutions.
- Cost savings: Thryv is available as an affordable monthly subscription, allowing you to avoid the cost of purchasing, installing, managing, and upgrading multiple software solutions on your computers.
- Flexibility to grow: As your business expands, Thryv’s do-it-all platform can easily grow with you as you add staff, serve more customers, and even add new locations.
- Strong security: Setting and enforcing security policies can be difficult when you’re managing 6 to 12 individual applications. With Thryv’s all-in-one platform, you can easily avoid security gaps.
- Easy automation: Thryv’s software solutions are designed to work seamlessly together and share data effortlessly. That makes it easy to automate processes that involve multiple applications, like when your customer database needs to pull details from transactions and then update and customize an email or text before automatically sending it out.
- No IT team needed: Since Thryv is available as a cloud-based solution that you access with a browser, you won’t need an IT team to deploy software to your local servers and computers or to integrate a bunch of different apps.
Why customers love Thryv
Tens of thousands of small businesses rely on Thryv for the software solutions they need to manage their businesses more effectively and efficiently. From software for restaurants and apps for daycares to legal software and tools for fitness studios, Thryv helps small businesses in every industry to run more smoothly.
The Thryv platform offers:
- Tools on the go: You can access Thryv software for beauty salons on any device – mobile phone, laptop, tablet or desktop – anywhere you’re connected to the internet. That means the tools you need to run your business are always at your fingertips, whether you’re in the salon, at home, or elsewhere.
- A single login: Instead of constantly moving between multiple software solutions all day long, Thryv lets you log in once and have access to all the tools you need to manage your day.
- Integration with the apps you love: Thryv integrates seamlessly with dozens of productivity apps like QuickBooks, PayPal, Zoom, MailChimp, Gmail, Stripe, Square, and many others.
- A secure platform: Advanced data encryption and customizable account access controls ensure your data is safe and that client data is kept private and secure.
- Exceptional support: Thryv offers unlimited, 24/7 support from specialists who are experts at solving the challenges faced by small businesses with the tools on the Thryv platform.
