Win more customers with software for groomers
Chances are you started your pet grooming business because you love spending time with animals. Yet, on most days, your schedule is filled with tons of tasks that have nothing to do with warm baths, teddy bear cuts, and pawdicures. From scheduling appointments and invoicing customers to drafting marketing emails and keeping your social content fresh, the work involved in managing your grooming service can sometimes eclipse the joy of spending time with your furry customers.
The good news is Thryv can help. As a do-it-all platform with comprehensive solutions, we offer software for groomers that takes the bite out of managing your small business. With Thryv, you get all the tools you need to streamline communication, automate everyday tasks, and grow your business while keeping a tight leash on busy work.
Marketing tips for groomers
As you consider your options in software for groomers, be sure to look for a solution that will help with the essential tasks of marketing your business.
- Building a website: Your website is the key to helping customers find you online. It’s where customers can learn about your services, schedule appointments, sign up for information, or get your contact details. Most importantly, you need to build a search-friendly site that makes it easy for Google, Bing, and other search engines to find your info and boost your rankings.
- Posting on social media: Social media sites are gold for your business. Your software for groomers should make it easy to keep your sites updated without having to spend hours each day coming up with fresh content.
- Hosting events: Hosting an event is a great way to get some foot traffic through your shop. You might offer a dog grooming seminar, training classes in keeping your pets clean and well-groomed at home, or even pet fashion shows. The right software for groomers should help you market your events and manage registration and attendance.
- Online advertising: Paid ads online can be a great and affordable way to connect with customers. Online advertising lets you reach customers where they live. It also lets you focus your advertising dollars on people that are in your area and actually looking for the services you offer.
- Email newsletters: Email is an effective and cost-efficient way to communicate with customers. It’s great for staying in touch with your regular patrons and it promotes great word-of-mouth and referrals. Finding software for groomers that automates your email marketing is the key to maximizing the benefit while minimizing the effort of writing and sending personalized content.
- Updating business listings: There are dozens of business listings sites online like Google, Yelp, and Facebook where potential customers can find information about your company by simply searching for “grooming services near me.” Keeping these sites updated with accurate information and fresh content is key to improving your search engine rankings and building trust with prospects.
- Managing your online reputation: Most customers will look at reviews online before selecting a grooming service. That means you must be vigilant about asking your happy customers for reviews and responding to both positive and negative comments online in a timely way.
Software for groomers from Thryv
Thryv provides the software tools, automation, and support that small businesses need to run more efficiently, communicate effectively, and attract new clients. From marketing software for attorneys to scheduling software for pest control firms, Thryv makes running any business easier.
Thryv’s software for groomers provides solutions for virtually every aspect of your business. With Thryv, you can:
- Let customers book their own appointments. Take the headache out of scheduling customer appointments. Thryv’s software lets customers go online 24/7 to view openings in your calendar and book grooming sessions at times convenient for them. Customers can also choose from packages of services while Thryv captures all the information you need like preferred groomer and vaccination information. Thryv will even send automated appointment reminders ahead of time to prevent no-shows.
- Capture customer information that’s important to you. With Thryv, you don’t have to settle for generic customer relationship management software. Our CRM lets you create custom fields where you can track clients by type of animal, breed, age, and any other pertinent information. Use custom tags to find, filter, and track client interactions to deliver more personal service.
- Automate communication to keep your business top of mind. Thryv’s text and email marketing automation software lets you create templates once and have them automatically customized and sent to clients and prospects at the right time. Send automated reminders, seasonal promotions, and personalized notes to nurture client relationships, ask for reviews, and let customers know about new products and services.
Thryv’s do-it-all platform offers a wealth of additional solutions, including:
- A centralized inbox that consolidates messages from 12+ channels.
- TeamChat for instantly connecting with team members and colleagues.
- Invoicing tools for generating estimates and invoices online in seconds.
- Social media management tools that enable you to post to all your accounts from one location.
- Online document storage with tools to securely request, share, and store files and photos.
- Digital payment tools for quick and easy payment processing.
- A client portal with self-service options for securely making payments, setting appointments, uploading files, and accessing information.
- A website builder that helps to optimize your site for search marketing.
- Listing management tools that automatically update business listings across 60+ sites.
The advantages of an all-in-one platform
Thryv’s all-in-one solution offers several advantages over a collection of individual software applications.
- You’ll save money. When buying, installing, managing, and updating a bunch of different software solutions, the costs can add up fast. However, with a do-it-all solution like Thryv, you can save a lot of money and a lot of time.
- Thryv grows with your business. A cloud-based solution like Thryv makes it much easier to add additional employees, more locations, and new products and services as your business expands.
- It facilitates productivity. With Thryv, you can log in once each day and have access to all the tools you need to manage your business. That puts an end to the productivity-draining routine of moving constantly between platforms and applications and logging in over and over to different solutions.
- Automating workflows is a breeze. It’s easy to automate workflows that involve different areas of your business with Thryv. For example, to send an automated email thanking a customer for a purchase, Thryv can automatically take customer data from your invoicing application and move it to your email marketing software, then add the information to your CRM system. That kind of automated workflow is a lot more difficult when you’re using a bunch of different solutions that may or may not get along well.
- You won’t need to hire an IT specialist. Installing and managing a cloud-based, comprehensive platform like Thryv is simple. In contrast, when you’re working with a variety of different applications, you may need the assistance of an IT specialist to get everything working and integrated.
- You’ll have one number to call for support. With Thryv, there is one number to call when you have an issue or a question about your software. With multiple point solutions, it can be far more difficult to solve problems, especially when they involve more than one application.
- Security is baked in. It’s a lot easier to manage security policies and eliminate security gaps when you’re dealing with one solution rather than 8 or 10 different apps.
Why customers choose drive
Thryv has helped over 100,000 small businesses become more productive, efficient, and organized. From software for law firms and dog groomers to apps for restaurants and chiropractors, our platform provides solutions for small businesses in virtually every industry.
With Thryv, you get:
- Do-it-all business software: Our solutions cover every aspect of your business – from advertising and scheduling to generating invoices and communicating with customers.
- One login: With Thryv, you and your employees need to log in only once to gain access to all the tools you need throughout the day.
- Business tools everywhere: As a software-as-a-service offering for small businesses, you can access Thryv’s tools anywhere on any device – mobile phone, tablet, laptop, or desktop.
- Easy integration: Thryv integrates easily with the productivity tools you already know and love – everything from QuickBooks and Gmail to Indeed, MailChimp, PayPal, and Stripe.
- 24/7 support: Thryv’s client care team provides unmatched, unlimited support at every stage of business growth.
