Software for spas

Grow your business with the best software for spas

When you’re running a spa, attracting new customers is essential for growing the business. Yet, when the day is filled with facials, mud wraps, manicures, and other holistic therapies, it can be hard to find the time for all the tasks involved in marketing your services.

The right software for spas can help by automating workflows and simplifying the processes of promoting your business, finding prospects, and personalizing communication with customers. The best solutions offer comprehensive tools that give you access to everything you need to run your business with more efficiency, greater simplicity, and better organization.

That’s where Thryv can help. Our do-it-all platform provides powerful software for spas and other small businesses. With Thryv, you get all the tools you need to communicate effectively, manage your day-to-day with less effort, and successfully grow your business.

The keys to booking more appointments

Your profitability depends on keeping your appointment calendar full. As you consider which software for spas to choose, look for a solution that offers more ways to attract, serve, and impress current and potential customers.

• Promote availability: The right software for spas makes it easy to promote any empty appointment slots in your calendar. Customers who have been thinking about setting an appointment soon can be nudged into action by a simple post to your Facebook Business Page, an image on Instagram, a quick marketing email, or an SMS text message.
• Automate follow-ups: Once you know how often each customer typically visits your spa, you can send automated emails or texts a week or two ahead of time reminding them to set an appointment, with a link they can use to book on the spot with their phone. Customers will appreciate the reminder and the convenience, and you’ll appreciate how easily your schedule fills up.
• Create urgency: Since many people book appointments less than one day in advance, a little urgency can help to motivate these customers into action. Letting customers know that you have “One final spot!” in tomorrow’s schedule or promising an open spot to the first person who responds may prompt certain clients to get back to you quickly.
• Offer discounts: When people are already inclined to use your services, small discounts and freebies go a long way toward encouraging them to make appointments. Offering “Free samples for booking tomorrow only” or offering “$10 in store credit when you book online” are tried-and-true techniques for encouraging customers to act.
• Ask for reviews: Customers put a lot of trust in online reviews, and search engines use them to determine how high to rank your business on results pages. Your software for spas should help you regularly ask your happy customers to post online, helping you build a library of testimonials and reviews that encourage other customers to try your services. Including a “Book Now” button alongside reviews in your business listings will prompt customers to take quick action.

Software for spas from Thryv

Thryv’s small business management software delivers everything you need to impress customers, grow your business, and manage your day-to-day more easily. Thryv’s software for spas lets you automate processes and simplify tasks so you can spend more time doing the work you love.

With Thryv’s software for spas, you can:

• Let customers book their own appointments: Simplify the task of scheduling appointments by letting customers view your calendar online and choose times that work for them. Our software automatically sends appointment reminders by text and email to help avoid last-minute cancellations and no-shows.
• Track every detail to deliver more personalized service: Our powerful customer relationship management (CRM) software helps you track client preferences and interactions. With more information about your customers, you’ll provide exceptional experiences every time they visit your spa.
• Help customers find you faster online: Manage your local business listings on 60+ sites with one simple tool, helping customers find you more easily on sites like Google, Facebook, Yahoo, Yelp, YP, and Nextdoor.
• Simplify your social media presence: Post to all your social accounts from one location. Use templates and our library of stock photos and pre-written posts to create great content in less time.

More tools on Thryv’s platform

Thryv’s do-it-all platform provides even more solutions to help you run your spa more efficiently and to grow your business. With Thryv you can:

• Centralize communications: Thryv’s unified inbox combines messages from 12+ channels to tame communication chaos. View and respond to emails, texts, DM, web chat, and phone messages from one place. View a history of all interactions with each customer across all channels.
• Keep your team on the same page: Send instant messages to individuals, groups, or your entire team with TeamChat. Share files and annotated photos to keep everyone in the loop.
• Build your online reputation: Automatically ask customers for reviews at the best time with Thryv’s reputation management tools. Thryv monitors what customers post online so you can respond quickly to both positive and negative comments.
• Store documents securely: Put an end to paper clutter with an online document storage system that lets you securely store, request, and share documents easily. Use fast search tools to find any document in seconds.
• Automate text and email marketing: Create text and email messages from templates – Thryv automatically personalizes them and sends them to prospects and customers at the best time.
• Give customers self-service options: Thryv’s secure online portal lets customers go online to access self-service options like scheduling appointments, making payments, accessing information, uploading files, and more – without intervention needed from you or your team.
• Run smarter marketing campaigns: Build and create marketing campaigns for paid ads, social sites, display, and SEO for small business. Measure your success with real-time analytics.
• Keep your website fresh: Build a mobile-friendly, professional-looking website that helps draw more customers to your business.

Why Thryv?

From marketing software for attorneys and invoicing software for roofers to scheduling software for locksmiths and social media software for physical therapists, Thryv delivers the tools that help small businesses in every industry to communicate effectively, manage day-to-day tasks efficiently, and attract new customers.

Combining multiple solutions on a single cloud-based platform, Thryv gives you:

• Access anywhere: With Thryv, the tools you need to manage your spa are always at your fingertips and available on any device – smart phone, tablet, laptop, or desktop.
• An all-in-one platform: A single login gives you access to all the tools you need to manage your day, letting you avoid logging in to multiple applications over and over.
• Strong security: Customizable account access controls and advanced data encryption keep your business data and your customer information safe from theft and loss.
• Seamless integration: Thryv integrates flawlessly with the tools you already use – Gmail, QuickBooks, MailChimp, Square, Yext, PayPal, Facebook, and many others – so you don’t have to give up familiar tools as you discover everything Thryv can do.
• Exceptional support: Thryv offers unlimited 24/7 support from customer care specialists who have a deep understanding of the tools on Thryv’s platform and how they can help solve the challenges you face.