Team chat apps keep everyone on the same page
When you’re running a small business, keeping your employees informed is essential to getting work done and taking care of customers. But when customers are clamoring for your time, and your to-do list is a mile long, it can be hard to find the time to connect with your team and keep everyone in the loop.
That’s where team chat apps can help. These software solutions give you messaging capabilities that let you instantly connect with individual employees, teams, or your entire staff. With the ability to create message threads around different subjects and groups, team chat is easier than email to ensure good communication throughout your small business.
Thryv is a do-it-all small business software platform that offers team chat as part of Thryv Command Center for communications. With Thryv TeamChat, you can improve collaboration across your business while accelerating the productivity of individuals and teams.
The benefits of team chat apps
Team chat apps like Thryv TeamChat offer lots of advantages for small businesses.
- Enhanced communication. Team chat software enables faster and more focused communication than email and telephone calls. Everyone can ask questions, share ideas, and discuss projects in real time, minimizing misunderstandings and accelerating the decision-making process.
- Greater efficiency. Because conversations in a team chat app are organized around different topics, you and your employees can find relevant information faster rather than reading through piles of emails to find what you need. By eliminating the need for time-consuming meetings, team chat apps help everyone claim back hours in the day.
- Support for remote workers. Whether your employees are working from home or in the field, team chat software with mobile apps allows everyone to stay connected to the business throughout the day.
- Secure conversations. Team chat software typically offers advanced security and end-to-end encryption to keep your conversations, your business data, and your customer information secure.
Team chat software from Thryv
Thryv provides all-in-one software designed to help small businesses enhance communication, streamline management of day-to-day tasks, and attract new customers to grow the business. From software for locksmiths and software for a fitness studio to tools for dentists and software for consultants, Thryv’s solutions power small businesses in every industry.
Thryv’s team chat app, TeamChat, makes it easy to send direct messages to individual employees or communicate with teams via group chat. Features include:
- Organizational tools. Use hashtags to organize chat topics and communication channels so it’s easy to find information. You can also tag contacts with an “@” to embed a link to contact details.
- Annotated photos. When it’s easier to communicate with pictures rather than words, TeamChat lets you mark up and send photos to everyone in a chat group. This feature offers an easy way to provide visual updates on the status of a job or show team members how to access a specific location.
- Document sharing. TeamChat also lets you easily share documents with colleagues.
- Continuous dashboard. To keep receiving real-time notifications and messages without interrupting your workflow, you can simply open Thryv’s TeamChat software in a separate browser window.
Additional solutions from Thryv
Along with team chat software, Thryv offers comprehensive tools for managing your small business.
Thryv Command Center is your communications hub, featuring customer communication management software that unifies interactions from every channel. Centralized Inbox combines messages from your email platform, texts, DMs, voicemails, web chat, and other channels, so you can view all your messages in one place while still interacting with your customers on the channels they prefer. Phone and video calling capabilities make it easy to stay in touch with customers, and voicemail transcriptions delivered to your inbox take the hassle out of tracking and finding information in customer voice messages.
Thryv Business Center delivers tools for managing virtually every aspect of your day-to-day operations. Automated scheduling and reminders, online estimates and invoicing, and email and SMS marketing tools are all connected to a powerful CRM that lets you easily keep track of customer details in ways that make sense to you. Digital payment software offers quick and easy online payment processing while giving your customers more ways to pay. Online document storage, reputation management features, social media tools, and an online client portal are all included.
Thryv Marketing Center helps you run smarter ad campaigns, boost your online presence, understand your audience, and make data-driven decisions. Enhance your local listings with the ability to update 60+ listings sites from one location. Build effective landing pages in minutes rather than days. Track your search marketing and offline marketing efforts with ease. And get real-time analytics and AI-powered marketing recommendations to get more from your ad budget.
Why choose Thryv?
Over 100,000 customers have chosen Thryv for the software solutions they need to communicate easily, stay organized, and grow their business.
That’s because the Thryv platform offers:
- Access anywhere. Use Thryv’s software on any device – mobile phone, laptop, tablet, or desktop – anywhere you have an internet connection. That means the tools you need to run your business will always be available, no matter where your work takes you.
- A single login. Rather than logging in to multiple software solutions all day long, Thryv lets you log in once and have all-day access to the tools you need.
- Easy integration. Thryv integrates easily with dozens of popular business and productivity apps like QuickBooks, MailChimp, Gmail, Jotform, and many others. You and your employees can keep using the tools you already know while adding the capabilities of the Thryv platform to your workflow.
- Advanced security. Cutting-edge data encryption and customizable account access controls ensure your data is safe and your customers’ information is always secure.
- Unmatched support. Thryv offers unlimited, 24/7 support from specialists who are experts at solving small business challenges with the many tools on the Thryv platform.
